Terms & Condition

Return & Replace Policy:

  • If product is received damaged in shipment, click a photograph and email the concerned on the same day of shipment arrival. Email subject addressed as [Replace][Wooden Portrait]
  • As soon as product is courier/parcel back to our address [Write email Subject:Replace Parcel sent [Parcel service name: _____, Ref no:_____]
  • We will replace it.
  • We shall send replacement of your order within 10 working days.

Note: Both product photo packed and unpacked should be clicked and emailed.

Return & Refund Policy: 

  • If do not want to return and replace, but want refund, kindly share the reason of asking refund over email, on the same day of arrival of product. By emailing the concern with subject addressed as [Refund] [Wooden Portrait] Example: “Gift occasion surpassed, Too much delay, poor quality.”

Note: Both product photo packed and unpacked should be clicked and emailed.

We shall initiate refund within 2 working days from the date of parcel return booking from your end. Please share the receipt of booking with subject addressed as [Return & Refund parcel sent] [Parcel service name:____, Ref. No.:]